How long will it take to get my order?
Your glass is generally etched the next business day after the order is placed. If you choose a "UPS" shipping option at checkout, it'll ship the next business day after the order is placed. If you choose a "USPS" shipping option, it'll ship the 2nd business day after the order is placed.
Shipping times will depend on the shipping option you choose. We have a few options available at checkout:
- USPS First Class Shipping - generally takes 4-8 days
- USPS Priority Shipping - generally takes 2-3 days
- UPS 2nd Day - takes 2 business days
- International Orders - currently takes 2-4 weeks (please note we are not responsible for customs fees that may be incurred in the destination country)
I need a glass for a specific date and I'm in the U.S. Can you get it to me in time?
Sure! If you need it by a specific date, email us at email@example.com and we'll be able to suggest a shipping option. UPS 2 Day is the fastest.
Where are you located?
We proudly etch and ship our glasses from our etching shop in Northern Colorado.
How can I contact you with questions before I purchase or about my order?
Email us at firstname.lastname@example.org. We respond to emails within 24 hours during business days.
Do you do custom engraving?
We do! Email us at email@example.com with your job request and we'll provide a quote.
What if I want a different year or age on a birthday glass?
Email us at firstname.lastname@example.org. We'll gladly create a link for you to purchase your custom year or age.
I don't see my favorite animal on your glasses.
Email us at email@example.com with your animal suggestion. We might just make your favorite animal next!