Are your glasses dishwasher safe?
All of our etched glassware is top-rack dishwasher safe. The hand-etched design will never wear off no matter how many times it is washed!
Our insulated tumblers are hand-wash only to protect the vacuum seal. The tumbler lids are dishwasher safe.
How long will it take to get my order?
Your glass is generally etched the next business day after the order is placed. If you choose a "UPS" shipping option at checkout, it'll ship the next business day after the order is placed. If you choose a "USPS" shipping option, it'll ship the 2nd business days after the order is placed.
Shipping times will depend on the shipping option you choose. We have a few options available at checkout:
- USPS First Class Shipping - generally takes 4-8 days
- USPS Priority Shipping - generally takes 2-3 days
- UPS 2nd Day - takes 2 business days
- UPS Overnight - takes 1 business day
- International Orders - currently takes 2-4 weeks (please note we are not responsible for customs fees that may be incurred in the destination country)
I need a glass for a specific date and I'm in the U.S. Can you get it to me in time?
Sure! If you need it by a specific date, email us at email@example.com and we'll be able to suggest a shipping option. UPS Overnight is the fastest.
Where are you located?
We proudly etch and ship our glasses from our etching shop in Northern Colorado.
How can I contact you with questions before I purchase or about my order?
Email us at firstname.lastname@example.org. We respond to emails within 24 hours during business days.
Do you do custom engraving?
We do! Email us at email@example.com with your job request and we'll provide a quote.
What if I want a different year or age on a birthday glass?
Email us at firstname.lastname@example.org. We'll gladly create a link for you to purchase your custom year or age.
I don't see my favorite animal on your glasses.
Email us at email@example.com with your animal suggestion. We might just make your favorite animal next!